Refund policy

1) Do you accept returns?

We accept returns for refund to your original form of payment as long as they are postmarked within 14 business days of delivery of the item. However, all items returned should be unworn in original packaging with tags still intact, and the return postage be paid by the returner. All returns must have pre-approval by emailing info@shopmagariboutique.com. Returns sent without approval are subject to refusal.

**Promotional/sale items are not eligible for returns. All sales are final.

2) Do you accept exchanges?
Exchanges are processed as returns. Please return the item wanting to be exchanged and then purchase in the new style or size.

3) I have changed my mind about my item, what do I do?
Unfortunately, as soon as an order is placed on our website, our warehouse team packages and ships the items. This is to avoid delays in the shipping process. You may email us and if the item hasn't shipped, we can revise your order. Once the item is shipped, it will need to be processed as a return.

4) How long do refunds take?
Refunds may take up to 14 working days, depending on the system you used to pay with. Please contact us if it has been more than 14 days.

5) What is your full return policy?
All items bought may be returned and/or refunded by the buyer, subjected to the discretion and approval, given the following conditions:
Exclusions apply to promotional (free) items.
Request(s) for returns are accepted within 14 business days from delivery.
All items must be returned in their delivered state, along with all of its parts and tags.
Damaged/defective/wrong items may be exchanged, depending on approval.
Cancellation of items/orders may be made prior to the completion of orders. Cancellation made after shipment of the item(s) and/or after 2 hours of the initial purchase, must get approval.
The return shipping postage will solely be the responsibility of the buyer.
The management reserves the right to refuse any returns/refunds and each case is subjected to the sole discretion of Magari Boutique.
The company will not be liable for any errors in shipping addresses provided by the customer and will be subject to the item returning back to us before receiving a refund.
Any change of addresses are subjected to approval and orders that are shipped/completed are strictly non-editable.
Any reshipment of items done must correspond to the address found in the initial order and cannot be changed nor substituted with another address, design or brand of the item. We are not liable for the inaccuracy of address as provided by the buyer.

6) What if my item(s) arrive damaged?
If you have received a damaged item, please let us know immediately at info@shopmagariboutique.com and provide photos of the damaged item for replacement.